Hasaan Pires was absolutely amazing to work with. We both share the same passion for cars and he truly went above and beyond. He always got back to me right away throughout the entire process and made leasing truly a pleasurable experience. Thank you Hasaan, I appreciate you!!
Could not ask for better service.
Thank you to Steve K and the service crew! Very professional, great communication. Very happy from beginning to end. Making my appt, dropping off my car, picking it up; all was a breeze. Thanks again!
I recently purchased an X3 from Wide World and had a tremendous experience as far as car buying goes. My sales associate, Alexandra Rivera, was highly responsive and always sought out others when she could not answer my questions. She and her manager, Jerry Lim, were never once pushy with the sale. When it was difficult to discern what credits were available for me, they went right to BMW to be sure they could get me every possible discount in this tight environment and even acknowledged that my questions prompted a need for them to educate the team (without ever ...
Factory Recall on My 2011 BMW 328 XI. WWB was extremely helpful in correcting the defects. They also provided a free loaner car for my use during the maintenance.
Thanks to Alexandra for making the purchase of my BMW X5 a smooth process. I was an out of state purchaser and wasn't quite sure how it would work, but I would do it again 10x over! Big shout also to her team, from management to financing. Thanks again!
It’s was the first great dealership experience for me at any brand. Everyone from sales team to finance manager were very professional and knowledgeable.
Steven from the Service Department, always takes care me and helps me with any issues and questions.
They took care of everything. Car rides great - even quieter at highway speed. Will come again.
Allison , was extremely pleasant , friendly , went out of her way .
Allison was very helpful and communicated with me every step of the way while my vehicle was in for service!
This is a Great Dealership that sells the best car's from around World.
As always the work at the service center at world wide BMW was done with competency and professionalism ..I would recommend World Wide BMW to my friends..
I have been driving BMWs cars for many years.The most important for me it is the service. The service world Wide has been wonderful. The employees especially Drew is very kind and punctual.
Excellent customer service always!
Steve in the Service Dept. is the best! Always extremely helpful and knowledgeable. I feel so comfortable when I leave my car in his care.
Brought my car here,Maria from service is the best❤❤,they take care of my car if something is needed!!
Look for Benjamin Bautista, he will take care of you properly. Just purchased my 2022 BMW X3 M Competition from him.
Just wanted to acknowledge the incredible service I received at this dealership. I’ve been looking for a specific car with specific features for quite some time now. Prior to contacting this dealer I was in contact with other dealers that had the car that I wanted and they were either very very slow (I’m talking about 2-3 days just to secure a car with a down payment), not eager to sell or just something went wrong. Until I found the specific car at this dealer and contacted them. From the initial contact they were fantastic. A woman by ...
Steve Karasik is absolutely the most professional, experienced , the most helpful, accommodating and pleasant service manager! He has been helping us with every issue and problem in the most gracious way for years! He is an absolute asset to this dealership ! Larisa and Harry Boltin
I needed rear brakes on my X3 and they replaced everything and washed the car in about 2 hours. PS..brakes are very expensive on a BMW!
The service is usually great.
Excellent dealership and outstanding service department.
Steven was great and personable. He sent me a video of may car and took care of my 10K service quickly. Ill be back at 20k
Service Rep (Steve), is wonderful and always listens to your concerns and questions!!! Very Professional and pleasant!!! Steve goes out of his way to assist you any matter concerning your BMW 2021 M3 Comp Pkg. Steve keeps you posted and status of your car at every levels. Great Customer Service.
Good staff and service and follow ups
Good sales and maintenance department
Ask for Karl!
Maintence was done efficiently and on time. Allison kept me informed from start to finish Very satisfied
Great service, friendly people
Service was excellent. Very responsive and communicated throughput the process.
BMW team found reason for check engine light, and quickly replaced the faulty part
Service was quick and professional
Steve was great! Very polite and most of all very professional! I will return to this dealer if I need to in the future. Thank you Steve!
Got me in and out..service is always pleasant and efficient whether its on the sale floor or service dept.
Nice service 👌 👍
Steve from service dept was amazing. Answered all my questions and was prompt, personable and honest. I knocked off a star for the guy who maintains the loaners. Slow leak in tire, dirty tissue in console and 3% battery left for a hybrid.
Very courteous service and staff are very attentive.
Very efficient and friendly staff. Actually guided on which services were included with my package and was asked to take full advantage of them at no expense. Great experience
Wide World has the best service center around and I’ve been to many as this is my 4th BMW in the last 6 years. Steven provided professional service and is very helpful. Thank you, Steven!
Great service! Worked with Christian and Ricardo who got me a great deal with an X6
I have been with this dealership for two leases. I needed to have a loaner car and they called me the night before very late telling me that I could not get a loaner car and I had to reschedule the appointment. That was very inconveniencing. I had scheduled for the next day And it was very convenient that they picked the car up but it took too long For the car to be returned. I felt some of the staff was a little impatient when I called. Overall I will return to the dealership in hopes to not have ...
I found myself at this dealership after a long week of personal loss and difficulties. I experienced TWO separate occasions of severe tire damage (due to gigantic potholes on the highway), both requiring a tow- in ONE WEEK. On the second occasion I was very far from home, and I’ve never been to this dealership before. When I arrived I encountered two very special people (both salesman), who gained nothing from just being kind (I wasn’t purchasing a vehicle). They went out of their way to extend empathy as well as their resources, to help me. They listened ...
Very accommodating, professional, knowledgeable and courteous
I have worked with Alan Himmelfarb on 4 different occasions buying or leasing BMW's. Alan is a true business professional who consistently goes above and beyond to ensure customer satisfaction and make the whole purchase process a pleasure. I recommend him highly.
My wife and I just purchased a new BMW X3. We worked with Ben Bautista and had terrific buying experience. Despite all of the reported new vehicle inventory shortages, Ben was able to find the exact car and options we wanted and offer a competitive price. Ben even had the dealership hold the car for an extra week, while we were on vacation. When we arrived to take delivery of the car, Pete in the Finance Department had all of the paperwork in order and went through all of the our options. The vehicle walkthrough was perfect -- Ben customized ...
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