Customer Testimonials

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Google Feb 17, 2025

I honestly had an amazing experience with this dealership. Everyone was so helpful and accommodating while navigating through different options to ultimately find what was best for me. Special thanks to Kenney, Carlos, and Ricardo for everything 🙂

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Google Feb 16, 2025

We recently leased a BMW and were very happy with the service. Matt Poterbin was our sales person and very helpful. Mr. Redcross was wonderful to work with to set up the leasing finances. Thank you both.

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Google Feb 16, 2025

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Google Feb 15, 2025

This location and the staff were extremely professional and accommodating. Great experience!

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Google Feb 15, 2025

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Google Feb 13, 2025

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Google Feb 13, 2025

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Google Feb 12, 2025

Bought a great vehicle from BMW. Manny helped me alot and made the process painless. He was direct since we started and helped break down the entire thing. 10/10 stars to Manny.

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Google Feb 11, 2025

I had a wonderful experience with Kenny B as my sales associate. He guided Elise and I through our initial inquiry all the way up to the delivery of our built vehicle. Kenny was honest, respectful and knowledgeable. I highly recommend you visit him for your next vehicle.

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Google Feb 10, 2025

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Google Feb 8, 2025

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Google Feb 8, 2025

"James provided exceptional service! He clearly communicated what my car needed, addressed my requests, and offered valuable suggestions. The service was completed to perfection. Highly recommend.

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Google Feb 6, 2025

Had an outstanding experience at wide world BMW! Justin and Sal went above and beyond, truly willing to go to bat for you to get the best deal. Their communication was flawless, keeping me informed every step of the way. From discussing options to handling paperwork, they made the process smooth and stress-free. If you want a dealership that values honesty, professionalism, and top-tier service, this is the place to go. Again huge thanks to Justin and Sal for their dedication!

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Google Feb 3, 2025

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Google Feb 3, 2025

Great experience. Ben was Excellent, took great care of me and everything was very smooth. This was my third x5 Ibought from Wide World. Definitely my favorite BMW dealership.

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Google Feb 3, 2025

Purchased my 2022 BMW 330i from Fred at the Wide World BMW in Spring Valley. The experience was smooth for the most part. Fred was friendly and Rob (Finance) was as well. Check them out!!

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Google Feb 3, 2025

Responsible, transparent, honest and helpful. Professional service!

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Google Feb 3, 2025

Great Dealership. Fred and Carlos are very Professional and knowledgeable for they helped me to get a good deal on my dream car. Fred and Carlos were very kid friendly and even took care of my kids while I was doing the paperwork.I will definitely go back because of their good service!

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Google Feb 2, 2025

BMW Springvalley offers a warm and welcoming atmosphere with exceptional service and a genuine commitment to customer satisfaction. Their attention to detail and professionalism make every experience smooth and enjoyable. Highly recommended for anyone seeking quality and care!

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Google Feb 2, 2025

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Google Feb 1, 2025

This is the BEST place to get you in a car, fast, simple, easy. Went to Wide World BMW mid-day, Fred & Carlos gave me multiple options for my budget. By closing I was out the door with my new 2025 M35i. Hospitality is amazing, whole team is welcoming, these guys are the real deal. If you’re like me, buying new car’s can be overwhelming, frustrating, and a lot of anxiety. I promise Wide World BMW makes it easy for everybody! Trust me. Shout out FRED & CARLOS! - Richie DND

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Google Feb 1, 2025

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Google Jan 31, 2025

My sales person Kenney Bautista was the absolute best! He assisted me through the process with no games or gimmicks. He is very straight forward and is willing to help with anything that you need. He even did a drop off and pick up when I needed service for my car. I can say hands down this is the absolute best experience I have ever had in a car dealership and kenney will be my guy now and for years to come.

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Google Jan 31, 2025

It was a great experience dealing with this dealership. We live further away, and the sales representative we worked with (Kenny Bautista) was very accommodating to ensure we knew everything we needed to know before our arrival, even providing details answering questions. There was a true sense of transparency, and no pressure given from either Kenny or management, and we felt so comfortable throughout the process. We would recommend this dealer to anyone looking for BMW, used or new!

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Google Jan 31, 2025

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Google Jan 30, 2025

Thank you for the great experience! From the start to finish, and the time expend waiting for my vehicle was great! Clean facility and all service advisors very approachable with questions and helpful at the waiting areas!

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Google Jan 30, 2025

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Google Jan 30, 2025

Wonderful dealership, awesome service department!

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Google Jan 30, 2025

Great service all around. Steve is such a great service manager. Always there to help. Best

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Google Jan 30, 2025

Allison, Maria and the rest of the team that serviced my vehicle were all helpful and professional.

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Google Jan 28, 2025

Great Service

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Google Jan 28, 2025

Steven Karasek has been the best service advisor I have had for my cars over the years. Thanks Steven for your 5 star service!!!

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Google Jan 27, 2025

Steve is amazing, I have been doing business with them since 2004 and they always came through. I do miss Markensy from that group now.

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Google Jan 27, 2025

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Google Jan 25, 2025

They really act quick and provide quality service. Their Goal is to make sure you are taken care of.

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Google Jan 25, 2025

Service is great

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Google Jan 23, 2025

I was on the hunt for a special car—a 2024 M3 40i Special Edition—and when I found it on the Spring Valley BMW site, I reached out to Barbara. From our very first conversation, she was nothing short of a rockstar! She was in constant communication with me, keeping me updated every step of the way and ensuring I knew exactly when my car would be ready for pickup. Even though I’m a bit late writing this review, I’ve been smiling ear to ear since I drove away with my M3 back in June! Barbara went above ...

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Google Jan 23, 2025

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Google Jan 23, 2025

My sales Rep, Will at Wide World BMW was outstanding. He was very informative and most importantly honest. Would go back and buy another Car from him

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Google Jan 21, 2025

Had a good experience at this dealership. Everyone was very professional and straight to the point. I was helped by Fred in purchasing a car, he was polite and informative during this process.

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Google Jan 20, 2025

Appreciate the service and attention of the Wide World BMW team. In particular, Steven was incredible. Carefully listened to my issues, kept me updated on a regular basis, and helped to manage my costs. Car looking and driving as if new again. Look forward to my next purchase with them.

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Google Jan 20, 2025

Allison took excellent care of me. Service and recall were taken care of. Car was also NYS inspected, then washed. I had a loaner vehicle and received a call when the car was ready to be picked up.

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Google Jan 19, 2025

Rich was clear about what had to be done and how long it would take. I was pleasantly surprised that the work was done when promised. Not happy that i need 3 new tires Not his fault . Just an observation. When you rush to clean the car , please use a clean rag. There was white residue left all over the dashboard and seats. Kinda gross

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Google Jan 19, 2025

They are the best in the business for BMW body work in the entire Tri-State area, and possibly beyond! Ed in the body shop is a 10/10 in terms of customer service, reliability, dedication/passion, timeliness and incredible attention to detail.

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Google Jan 19, 2025

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Google Jan 18, 2025

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Google Jan 16, 2025

Had everything ready, pleasant, patient, and amazing service. Great value!

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Google Jan 15, 2025

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Google Jan 15, 2025

Will was a great person to deal with. The dealership itself was well run and all of the staff were helpful and friendly

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Google Jan 14, 2025

Carlos and Fred were helpful and great to work with. Overall, great experience.

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Google Jan 14, 2025

Smooth easy transaction with Pedro Mejia. Made deal texting Pedro. We agreed on a price within an hour, sight unseen. Did not disappoint. Car was immaculate. (Used, certified pre-owned) paperwork was a breeze. Highly, highly recommend.

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Google Jan 11, 2025

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Google Jan 11, 2025

First service experience was good was attended to almost immediately and received periodic updates on the service status. Though loaner car was not available at that time, they provided ride for drop off and pickup. Service Manager Richard was very courteous and handled the entire service well.

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Google Jan 10, 2025

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Google Jan 10, 2025

Super helpful and accommodating service team

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Google Jan 9, 2025

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Google Jan 8, 2025

Very professional, nice people, I will bring my business again here, thanks

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Google Jan 8, 2025

I received above and beyond service at the BMW service department. My car was picked up and returned to me as I promised. My service advisor Allison called me with updates and follow up.

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Google Jan 7, 2025

I was greeted with professionalism and courtesy. I was given updates and offered extended services options. Steve provided exceptional customer service thank you!

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Google Jan 6, 2025

James was very patient and detailed in his explanation of the diagnosis with my car. He promptly responded to all my questions. Great overall experience.

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Google Jan 6, 2025

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Google Jan 5, 2025

Just got done getting my vehicle serviced here for the 2nd time this year. I like this dealership. They sent a video of what they did and inspected. I did not feel the usual "being upsold" into repairs. Super professional and communicative. Car was done on time, on budget and was clean when I picked it up.

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Google Jan 4, 2025

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Google Jan 4, 2025

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Google Jan 4, 2025

Wonderful service everything we expected was done on our expectations. The service team is beyond words. I believe they’re the best i never explain I am a 20 year plus Bmw client and my family has untold number of BMWs over the years. I have nothing but good words to say about Wide world of cars as they have been serving our family for over 30 years and I’ve always been Alcohol Right on, I will tell you now the only true true reason why were the cars had such a wonderful following? Is there a service department cannot Say ...

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Google Jan 4, 2025

The Wide World BMW Service Team did a fantastic job (as usual) in taking care of my car after I dropped it off for an oil change and some wheel work last Friday. Many thanks to Allison and team for another job well done!! Sincerely, Chris V. (New Rochelle)

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Google Jan 3, 2025

Great response time, communication and overall experience working with wide world BMW

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Google Jan 3, 2025

Manny was an amazing sales man consistently keep me updated and communicated with me all the time. Ricardo was a great finance manager as well both had great patience with dealing with myself and my mom. Really appreciate it and love my new Lexus !!! They are both a very key essential to this operation and do great work. Very much appreciated.

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Google Jan 2, 2025

Great experience! I was skeptical at first but my client advisor and the sales manager spoke to me directly, assuring me that they would do everything they could to give me the best experience possible. They actually delivered and went the extra mile! Outstanding service, great responsiveness, and a deal that fit what I was looking for. It didn’t sink in right away but now I am obsessed and very happy with my new car.

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Google Jan 1, 2025

Steven was great!

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Google Jan 1, 2025

Service department was wonderful. Allison, my service advisor, was great!

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Google Dec 30, 2024

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Google Dec 30, 2024

I LOVE Wide World BMW (for 35+ years)! I just picked up my new 430i convertible. Thank you to Matt in Sales and Steve in service for all your help over the years!

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Google Dec 29, 2024

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Google Dec 29, 2024

Great service. Steven provided great service and updated me on a timely basis

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Google Dec 25, 2024

Service was great. I was kept informed of the progres throughout

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Google Dec 24, 2024

Excellent atmosphere and attention, especially the friend Pedro, very good seller and the whole team attends you in an exceptional way, thank you for all the support, you are the best

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Google Dec 24, 2024

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Google Dec 24, 2024

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Google Dec 24, 2024

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Google Dec 23, 2024

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Google Dec 22, 2024

They do a great job, I won't bring my cars anywhere else!

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Google Dec 21, 2024

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Google Dec 21, 2024

From start to finish, the experience was very pleasant and Sal was very knowledgeable, kind, and very honest thru the entire time we were there. At the end of the day, I walked out with a car and was very happy with the experience and the car! I would highly recommend buying a car from Sal at Wide World if Cars BMW.

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Google Dec 21, 2024

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Google Dec 20, 2024

I was traveling. I had a nail in my tire. The tire would not hold any air. It was an emergency situation. I came into the service department seeking help. They immediately addressed my problem and fixed my tire. They fixed the tire quickly and efficiently. Everyone was very nice and professional. It was amazing that I quickly was on my way. Thank you to everyone in the Service Department. You are the best.

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Google Dec 19, 2024

Ben and his team are FIRST CLASS all the way!

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Google Dec 19, 2024

Wide World fit us in last minute

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Google Dec 17, 2024

Manny was great! I really enjoyed my time with him and he made the purchase a seamless one. Wide World has an amazing selections of car. Josh was awesome too! In and out with a smile. Thank you!

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Google Dec 16, 2024

Great service. They communicated timely during the service process.

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Google Dec 14, 2024

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Google Dec 14, 2024

Leasing a BMW from this dealership was a pleasure. Kristian and the rest of the team went above and beyond to accommodate my requests. Wide World stood out from other dealerships I visited because of their professionalism and genuine interest in making a me customer. Marcelo

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Google Dec 13, 2024

Knowledgeable, friendly

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Google Dec 13, 2024

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Google Dec 13, 2024

Very professional people. Made my experience very pleasurable.

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Google Dec 13, 2024

Great BMW dealership. They honor their words. No nonsense. They work with your budget and make it a straight forward experience buying or leashing a car. Made life easy and stress free making a deal with them. Kristian was phenomenal so as Carlos and Ricardo. Will definitely go back to them when my lease ends and for my service.

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Google Dec 12, 2024

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Google Dec 12, 2024

Excellent service , as usual.

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Google Dec 11, 2024

I purchased my car from another uses car dealership and brought in my car for a diagnostic test! Steve from service was very helpful and friendly! Customer service was great!

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DealerRater Oct 5, 2023

From the moment I contacted Andre to lease my new IX, the process was seamless and informative. He went above and beyond to make sure I got exactly what I wanted, at a fair price. While he does remind me of E.Honda from the street fighter video game, thats where the similarities end. He was a gentle and intelligent manager, and he will be my BMW contact for a very long time. Give this man a raise!

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