Customer Testimonials
I shopped around at a couple other bmws and this location has the best options for the best prices. I met with Jose and he was very honest and upfront.
I had a very pleasant and effortless buying experience with our salesperson Jose. Everyone there was very professional and courteous. I’m enjoying my car immensely!
Great, thanks David!
Just bought my 3rd car here, and was by far the best car buying experience I’ve had at this point. For me, what was most important was that they advertised a price and stuck to it … there weren’t any unanticipated hidden costs, and they were incredibly honest the whole way and not pushy about anything. Manny (the salesman) was excellent. His openness, honesty, and transparency through the whole process was a real pleasure.
(Translated by Google) Excellent (Original) Excelente
I can’t thank my Client Asst. Kenny B enough for his excellent service. He made the car buying experience easy and effortless. 5 stars, top tier service. HIGHLY RECOMMEND!!
The whole car buying experience was wonderful. Kenny who was the sales rep met the needs of my wife based on the kind of car she was looking for. He was very helpful in terms of securing the purchase of the car and assisting w the completion of the paperwork. German the financial rep was great also. He took his time with explaining all parts of the finance agreement, the warranty info, and everything else involved. All in all it was just a great experience. I would highly recommend World Wide BMW to anyone looking to purchase a new or ...
Allison at service addressed all my needs. My sales person Barbara made sure to follow up with my routine service. Great sales/service force.
I recently purchased an X3 from Wide World BMW, and it was truly a great and seamless experience. Ben Bautista was my salesperson, and he ensured that all the details of my purchase; from the paperwork, to explaining all the important details of that paperwork, showing me the ins and outs of my vehicle were all handled meticulously. All I had to do more or less was provide a bank check (painful part) and then drive off (the really fun part). Buying a car can be a stress-inducing situation, but it certainly doesn't have to be. When you choose ...
Awesome group of folks to work with - big THANK YOU to Kenny, Mike, and Rich. Summary of my experience: I knew what I wanted and luckily was notified the day this car was traded in for another BMW. Kenny contact me and after running through a few questions, we negotiated online (and by phone....even when he was on vacation!) and after agreeing on the purchase price, I wired a down payment to secure the vehicle (I live 3-1/2 hours north of Spring Valley). Upon arriving to pick up the car, I noticed a couple of things I wanted ...
Great experience at the dealership helped along every step of the way by Karl. He was attentive to our needs and ensured that all the paperwork was completed so that the transaction proceed without issues. Karl and his attention to detail made for a very pleasant experience!
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Go to shop for servicing my truck. Staff is professional. Open waiting room available with refreshments and ample seating.
Wonderful experience Ed and Jerry went way above and beyond to do everything for me and was available any time of day for questions or anything. Only dealership I will deal with no run around no hidden anything.
Friendly staff. Came down on the price a little bit. Only complaint was the process was longer than usual
Perfect and on point
Responsive and fair
We had a great experience buying a great car. Sales associate Ed Sullivan was awesome to deal with and very helpful.
Easy while l waited service, done timely. Allison could not be more helpful and pleasant
Excellent service
Stephanie was so courteous and professional. She handled everything efficiently.
The service department here is ran like a well oiled machine. From the moment I brought my car into service to the moment I had my car returned to me, every part of the process was seamless. I received prompt service, a clean loaner car, all service was provided as needed, and my car was washed and returned to me. I could not ask for a better experience!
I am very satisfied with the dealership. Jose and the management team were very fair with negotiations. Jose went above and beyond to get the deal I wanted. He was very straightforward, understanding, and didn’t pressure me at all. Anybody looking for a BMW should go see Jose and the team at Wide World!
Kenny made an out of state transaction incredibly simple. He and the rest of wide world bmw were a joy to deal with.
Great service !!
Allison in service department and Ed from the body shop really took care of what was needed. They both listen to my concerns, addressed and handled every issue and made the whole process run smooth. Great workers with Awesome attitudes.
We absolutely love the service we received from wide world. Our advisor Steven Karasek is beyond helpful. He explained all the details and kept us informed always. Steven is truly an asset not only to Wide World but also to BMW .
Always a pleasant environment employees are very hospitable and never make you feel out of place glad to be a part of the bmw family
normally I dislike working with dealerships however for the past few years I've been dealing with many wonderful service specialists at wide world bmw, especially Steven who has been nothing but friendly, professional, trustworthy and very communicative. he always gives me a heads up on what's going on, doesn't try to BS me, actually has knowledge about cars, and always works to find me a solution to any issues, he's a hell of a guy and makes me feel comfortable going to this dealership for my cars needs
Fast and quick service as usual. Very easy to make appointment.
Always the best experience with trustworthy staff! Steven and Maria are great to work with and help in any way they can! Thanks!
The service advisor was very pleasant and professional. We went in for a NY State inspection, the vehicle was thoroughly inspected per usual. This dealer always provides the best customer and expert service. We have been a customer since 2009.
Dealing with Steve is always a pleasure. He always tells it like it is and is always willing to work with the customer. Thank you for the many years as my service advisor.
Staff are very professional and friendly
This is for our salesperson Jose Jaquez. He is great, patient and very knowledgeable. He is a great addition to your team! I would do business with him again.
Consistently great customer service from everyone and a great place to take your BMW for servicing.
Great service.
Perfect service experience.
Charles was excellent. They are not pushy and the process was seamless. 5 stars
Service was excellent, was performed on time , couldn’t be better
David was very accommodating and even provided a space for me to work while waiting for my car.
Every time you walk into WIDE WORLD BMW to buy a car I recomend one of the most lay back and not pushy sales man that I have experienced, his name is Charles L Sessoms . Not only he will try to educate you , but Charles will try to sale you based on your needs.
The customer service was excellent!!!
It’s always a pleasure working with my salesperson Alexandra. This is my second X7 that I buy from Wide World BMW. Alexandra always provides the best experience and I’ll continue to refer my friends and family to her. She’s the best! Thank you Alex, I’m very pleased with my new purchase.
Alison Resolved all of my issues and was smart and fun to work with Roma Maffia
First off I have to say that the staff at Wide World BMW is absolutely phenomenal Jason the service manager is the best. I've never come across a service manager at any BMW dealership that even comes close to how helpful he's been . Even at times when I was upset about my car breaking down which is normal for a car to do that's getting old he was very patient with me and I really appreciate him for that. His Foreman and technicians are great. Allison, Maria, Ashley, Steven have always been great and patient with me. ...
Great service
Steven was awesome. He made sure all my needs were met!!!!!!!!
Total process from initial contact to car delivery seamless. Staff very good. My client advisor Kris always responded to any question I asked. Even on his days off. I ordered in October and took delivery end January and they lived up to every initial promise made. So all in all excellent service
First time purchasing a car and couldn’t believe it is that easy and smooth! Rey was really nice and very patient with all the questions I have throughout. He checks on me regularly to keep me updated so I can just chill around waiting for my car to arrive! Shoutout to Taylor and German too! Excellent service and they really put customers in priority! Definitely will recommend my friend if they wanna to purchase an Ultimate driving machine!
Good communication
Wide World is excellent. Love my sales guy, Charlie Sessoms... a consummate professional. On the service side, their advisors are on top of their game, always responsive, always pleasant. I currently have 2 cars purchased by them and have had 2 others prior... these guys are straightforward, no nonsense pros and I highly recommend them.
My Sales rep Charles has been super helpful from start to finish and beyond. His communication and willing to help doesn't stop once you purchase the vehicle, his availability for additional help with any questions regarding vehicles makes me wish I dealt with him from my previous purchases at all other dealerships. If your looking for a new or used vehicle, contact Charles! You won't be disappointed.
Barbara was wonderful and friendly They gave a fair purchase price and fair trade in value no hidden fees Every thing was clear from the beginning
As always excellent car and excellent customer service .
The service and customer service of my service specialist Stephen is always above and beyond
The experience was very good. Very good BMW dealership with very nice people to work with. I would definitely recommend this dealership if you are in the market for a new or used car.
Mr david of service department is best of best , best service
Wide World BMW is the best bmw services shop I have ever been too. The staff are very helpful and professional. Their very kind and make an individual feel like family. I couldn’t be more satisfied with their services
Appointments are easy to get. Parts are usually available. I haven’t had to return for same (repeat) services, so I believe technicians are efficient! Service staff at desks work hard to provide great service!
Steve is always very professional, efficient and helpful. He is the main reason I go to this location, no headaches and fast service because of Steve. I definitely recommend this location.
Steven was very attentive and pleasant to work with.
The Service Dept manager, Jason, runs a fantastic shop. He’s a consummate professional, goes above and beyond for his customers, and is an all around great guy. I’ll be coming back to Wide World BMW for all my BMW service needs even though it’s 30 minutes further than my closest BMW dealer.
Quick, proficient. Thank you!
Allison was great. Very professional. Work done quickly Will definitely go back.
Terrific service and they gave me a loaner for an oil change
Very satisfying service.
My wife and I each purchased our cars from World Wide and worked with Ben Bautista; we had a tremendous experience and Ben took great care of us! We highly recommend Ben and wouldn’t go anywhere else!
I have worked with Alan Himmelfarb on 4 different occasions buying or leasing BMW's. Alan is a true business professional who consistently goes above and beyond to ensure customer satisfaction and make the whole purchase process a pleasure. I recommend him highly.