Customer Testimonials
Always awesome as usual! Steve and the rest of the team at Wide World are always helpful!
Karl Rodriguez did a great job representing this dealership. Professional, attentive, quick to respond and easy to work with. Also, his after-sales service has been exceptional.
Steve Karasek true professional & very accommodating
Always exceptional service!
My advisor Steven was a pleasure. Very professional and personable. He was interested in my feedback and was totally open to any questions I had. Great experience!! Bonnie
Courteous. Professional. Caring. They looked out for me and my car the whole way through extensive work after an accident. They really have earned my respect and business.
Great service. Drew was awesome taking my car in and breaking down what was needed to be done. Only knocked it down a star because I did book online for a loaner and none were available when I got there. They need to fix the online booking if there are no loaners available. However they did provide a valet service to drop us off back home and pick us up when our car was ready.
Excellent service as usual provided by WW BMW and especially Steve Karasek
Thank you so much for taking the time to fix my phone
Steve was great. Offered advice and answered every question I had. Service was quick too. I couldn’t have asked for more.
Service Manager Bill was very helpful and accommodating. Service Advisor Drew Hansen was knowledgeable and answer all my questions. Other staff members were there to help and assist in customer needs.
ALL OF OUR ISSUES WERE RESOLVED -THE SERVICE PEOPLE ARE GREAT TO DEAL WITH VERY FRIENDLY. WILL CONTINUE TO DO BUSINESS WITH THEM.
Ben Bautista always comes thru!!! Highly recommend him and his team. Great job! Mike M.
Top notch customer service, very friendly accommodating and go above and beyond to make you feel welcomed. Lamar was very understanding and helpful,patient as I asked many questions about the cars and took his time and made me feel better educated on the models and not rushed at all. Overall top to bottom A+!!!
Worked with Alan Himmelfarb to order & take delivery a 2022 BMW M3. I'm from out of state so it's typically not easy to do business remotely but Alan went above and beyond to deliver great service. From ordering, through tracking, and all the way to scheduling delivery at the Performance Center in South Carolina. Wonderful experience overall and I'm looking forward to taking delivery of my new car at the BMW Performance Center next week!
Worked with Alan Himmelfarb to order & take delivery a 2022 BMW M3. I'm from out of state so it's typically not easy to do business remotely but Alan went above and beyond to deliver great service. From ordering, through tracking, and all the way to scheduling delivery at the Performance Center in South Carolina. Wonderful experience overall and I'm looking forward to taking delivery of my new car at the BMW Performance Center next week!
I got a nail unexpectedly in my 2021 M3C (Left Rear Tire). I noticed I was loosing air quickly and I drove to Wide World of Cars, not knowing it was almost at the end of the day. I spoke to Service Advisor (Matt) and he dropped everything and assisted me with my dilemma and was able to get car fixed. Matt and the rest of the Team did an excellent job helping me with problem with my new car, great Customer Service and was a pleasure to do business with.
Transparent and trustworthy, the purchase process was made so easy. Thank you Ben for always providing the highest level of service!
Have been coming here for years. They always have my best interest in mind and that is why I continue to go there even though it’s a bit of a drive for me. My service advisor Steve always gives me the best advice and make sure that my car is in top shape thus making my life a lot easier. Can’t thank them enough.
They came through. Excellent communication. The car was as advertised. They respected my time and keep everything on point. I thrust them.
Very professional and knowledgeable when it comes to your vehicle 🚗! Thank you for wonderful costumer service !!
Great service!
Great service, work was finished on time. Steven is great to work with
The service department was exceptional. Our customer representative Drew was so helpful and kept us apprised of everything that was being done. The issue that needed repair was the result of another BMW dealerships mistakes, yet Wide World took care of the problem with professionalism and expertise. I highly recommend
Had a great time purchasing with Chris at Wide World. Living 5 hours away with train, they offered to pick me up at the station in NY to their store.
Excellent service and excellent people. They always go out of their way to make sure I don't have any issues. Best BMW dealership in the area.
The guys of at WWB were great. I came in looking for a used X3 and they went way above and beyond to make sure I got the one I wanted. Kristien and Josh were EXCEPTIONAL with the service and communication. It was actually one of the most pleasant times I've had at a dealership.
Bought a used 2014 Lincoln MKX through wide world of cars and it was a really good experience. Franklin was professional and helped me greatly especially considering they're in New York and I live in Maine. He was excellent throughout the whole process. After initially looking at buying a car from a slightly seedy little dealership in Connecticut, Franklin gave me a lot more confidence in the buying experience and the car is great!
Always received great service
My client advisor, Hassan Pires, was patient and thorough in helping to familiarize me with the car that I purchased; I had very limited experience with the technology that exists in newer cars. He was able to anticipate some of the concerns I had about being a driver again and arranged to have the car delivered to my home. The purchasing process as a whole was seamless and brought to completion by manager, Apolinares Estrella, who explained very carefully the extended warranties they offer at their dealership. My friend who accompanied me to the test drive appointment was so impressed ...
Staff is friendly professional and easy to work with from making appointment to giving status updates and picking up clean vehicle. No nonsense, totally honest. Very satisfied with Steve K.
Great!!!
Great service, fast and very clean / modern waiting room.
They are simply great.. very good follow up… very good atmosphere in the service Center as well as the show room. Staffs are very friendly specially Allison from service department..
Amazing car buying experience. Barbara took care of me, easiest experience to lease a car I have ever had.
I had the pleasure of doing business with Wide World BMW. I met with Alan Himmelfarb, Client Advisor at WIDE WORLD BMW and immediately made a connection. He was courteous, professional and made me feel like I was part of the family. I also had the pleasure of working with Apolinar Estrella, Finance and Insurance Manager. He fought for me to get the right financial deal for not only me but for my family. Everyone I met a World Wide BMW was great but Alan and Apolinar are Super Stars! Thank you for the great experience, the perfect financing and ...
Absolutely fantastic experience! Family type feeling and they are about doing things right and making it work for there Customer! Sales and Financial department were excellent!
They have great customer service! I didn't feel like they were forcing me to buy. And they have great car selections to choose from.
I am a BMW owner since 1973 I have purchased or leased all of my vehicles in Brooklyn but 3 years ago when attempting to renew my lease I met Matt Poterbin. Unfortunately I was unable to lease from him at that time but I assured him if he was still at Wide World BMW at the end of my lease I would give him a call. My lease ended I telephoned Matt & fortunately he was still there and he did not disappoint I leased my 2021 from Matt & Wide World BMW. It was quite a trip from Brooklyn but it ...
If you are in the market for a BMW Alan Himmelfarb at Wide World is the first and only person you should speak with, he goes above and beyond for his customers and delivers a terrific car buying experience.
Very professional sale and financing. Thank you Barbara and Josh for your help.
PARTS: I have ordered parts from WWC for my newish BMW SAV several times. Nick and especially Chris have always been easy to deal with. They are responsive, understanding and accomodating. Also, they are helpful, on-point and provide good support for WWC;) They are my first call and I will return. TY!
Fast service and communicative. Thanks Drew!
I had some tricky problems with my classic E36 Sedan , and they were able to troubleshoot the problem carefully in an order other shops had failed! Even coming in under the quote! Thanks guys!
Manny and JR were fantastic. Helpful, knowledgeable and patient. We’re really glad we got our car there.
Best vehicle shopping experience ever! I just can’t stop telling my friends how good my salesman was! His name is Taylor! Don’t know anything about cars? Don’t know anything about car insurance? No problem at all! He will do everything for you!!! You don’t have to worry about a single thing. And their business manager was so kind and patient as well. They think at your standpoint and try everything in their power to save your money. Wonderful experience, alright got two cars from them.
Very professional assistance. I highly recommend Wide World on all levels.
Lamar Seward is a fantastic salesman at world wide bmw and I highly recommend him. He works very hard to ensure that his clients are fully satisfied. I went to look at a 330i 2021 in portimao blue. I was scheduled to meet with Lamar on Saturday, July 10 at 10:45am. I was driving from Manhattan so I expected some level of wait. Well that wasn’t the case. As soon as I pulled into the driveway at the showroom, Lamar was outside preparing the car so that we could take a test drive. I had called ahead of time for the ...
They are attentive and courteous.
Steve Karasek is always a pleasure to work with. Fast and courteous service with the professionalism you’d expect from a premier dealer . Thank you for everything!
I am very please with my recent visit to Wide World of Cars . They were responsive to my inquiries and got back to me with the information promptly. When I picked up my car after it was serviced and cleaned it looked fantastic! Very happy!
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