Satisfied with service and experience.
Always my first choice of BMW dealerships! Alexandra was great, she helped me get exactly what I want, even at a time when cars are tough to grab. Process was effortless & seamless!
After we were able to get the car in for service everything was great.
Great service. My advisor Steve was excellent, responsive and took great care of me.
Great customer service, attention to detail, and friendly. Service took a little long but overall a great experience.
Service at Worlwide BMW is the best. I got an appointment quickly and my issue was resolved within hours.
Love the service and the people. I had purchased the car from Ed and loved it since. Matt did an amazing job with he work and also in a timely fashion.
I just purchased my second car from Wide World BMW. I was very impressed with the time my sales rep spent with me on test drives and answering all of my concerns. I do my research and can be challenging. I’m not an easy sale! Matt went over the car with me and was super knowledgeable. I learned about features in my wife’s BMW, that I didn’t know existed. Overall it was the ultimate buying experience. I highly recommend this dealership. Shoutout to Allan and Matt for helping me with my purchase.
I have been buying and leasing from Wide World BMW since 1981. They always mange to come through with great deals and no "funny" stuff. For a new BMW they are the best dealer in the tri-state area.
I'd like to that Dan and the staff for their excellent service care and concern ..id would definately recommend wide world BMW ...
Manny was exceptional. He went above and beyond to make this deal happen and really worked like a consumer would expect. He was great. A++. The sales manager Jerry was also great as well. Super personal and friendly. Both were super funny and easy to talk to as the process was happening. Would return in the future for sure!
Overall the service is good, but the waiting time for paperwork and car picking up is tremendously long. They suppose to make the car ready for pick up before me coming. Other than that, the overall service and car reconditioning are great.
Hassan went above and beyond . Bought my car site unseen. Through communication with him we were confident it was the right choice. When we got the car it was everything we were hoping for.
Drew , my service provider did an amazing job.. he was very professional, personable and knowledgeable.. he handled everything in timely fashion .. Thanks for everything... Carlos Rincon
Great experience, the service advisor was very nice and courteous and everyone that I came in contact with during my visit acted very professional.
This was a useless and great buying experience. We worked with Karl Rodriguez who made is very easy for us, given the fact that we started the buying process remotely from North Carolina, and flew up to pick it up and finish the paperwork. The X6 we bought is in great condition and is everything we expected from a CPO car. The finance manager was helpful and well prepared, wrapping up the paperwork portion in a quick manner. We know already where we are buying our next car when the time comes. Great job Karl and the Wide World BMW ...
I have been a customer of WW BMW for almost 14 years. I just leased my 8th car from them. Best service of anywhere!
This dealership has great salespeople and they try very hard to earn your business. BTW there is no law written in NYS for masks. Mandates aren't laws and Ed Day of Rockland county removed that illegal executive decision from the interm Governor. So don't go to Wide World thinking you are the mask police or a Mask Karen..shop online if your are terrified of catching a cold.
Always honest, polite and thorough. Steve does an excellent job and always keeps me informed and up to date.
Wide world is not the closest to where I live but you guys are the best. I will skip Orange County everyday
Asst Service Mgr Steven Karasek continues to be a pleasure to deal with. Professional, knowledgable, accommodating and always goes out of his way to keep the customer informed on the status of the work being done on their car. He really makes a difference in providing excellent customer service.
Courteous Staff arranged the appointment for me with a loaner. Quick turnaround on drop off of my car and into the loaner. Notified when car was ready. Quick turnaround for loaner return and retrieving my car. Smooth operation. 👍🏽👍🏽👍🏽
Great service, make you feel at home. Very efficient & they go the extra mile and clean your car when done. It’s nice to have a quality car & have such excellent service to maintain it. BMW is great
Wide World BMW is a first class service . They are very detailed and thorough throughout the whole process . We bought four cars from them already and we will continue to do business together . Thank you Drew and Maria in Service.
Best service ever
Great service - fast, complete, and always helpful.
The team at WideWorld is exceptional. They demonstrate time and time again what true customer service is creating a personalized attention to detail experience without hesitation. Thank you as always!
The service team at Wide World BMW are very courteous and professional. I highly recommended them.
All around amazing service steve was very on top of my car with giving me updates...the service area was like a showroom clean and professional.
If you would like to deal with a sales representative who really knows cars and is passionate in cars, look no further than Taylor. I recently bought a car from this dealership and am very impressed with Taylor’s service. I reached out to Taylor for the car I was interested in, he quickly located and reserved the vehicle for me. When I got to the dealership, he showed me the car, patiently explained to me the car’s features, and helped me navigate through infotainment system. Every question I had, from the spec of the car to how the ...
I recently financed my BMW X3 from this dealership and i’ve had many positive experiences, my dealer’s name is Taylor J and he explained everything very clearly and understandable to me and my mom. My mom decided to choose BMW right alway after speaking with him and paid deposit on the same day. My car was ready to pick up earlier than i thought and every step when through smoothly , i am super happy with my new car and wanted to say a big thank you to Taylor and will definitely come back to him next time when ...
Service personnel, especially Allison, are top notch ! Because of my job I have had to have dealings with just about every car dealership in Rockland County. This one is the best.
I still want to use this medium to express my gratitude and appreciation immeasurably to Mrs Edna Albert. I have received another profit earned into my Bank Account. I must confess he is a broker with a difference. I always had a good trading signals in every of my trade and am always overwhelmed. His Platform is 💯 legit, fast profit payout without any stress nor delay. You will not be charge any fee to withdraw your profit earned.It is the truth and nothing to hide, Once again Ma, Thanks a million and God will continue to lift you. Interested ...
Gave me a Great Deal! And even Washed it! Thanks BMW
Best experience when it comes to service. I can always count on this dealership for any of the needs for X3. The service department is always so helpful and pleasant to speak with, specially Alison and Maria. Thanks BMW for servicing our whole family when it comes to our vehicles needs
Excellent Customer Service and very knowledgeable Advisor, Allison. Worldwide addresses issues and I trust their judgement . I highly recommend Worldwide.
Even though I didn't purchase my 2021 BMW 540i from Wide World BMW I have had some very positive service experiences with them. Most recently I had a slow leak in one of my tires caused by a screw in the tire. The vehicle has Run Flats which means the tire can't be " plugged", it has to be replaced. I bought a Tire Warranty from the dealership I purchased the vehicle from and was pleased to find out that Wide World BMW was able to honor that warranty. The Service writer Matthew was super efficient and pretty ...
Great service from the Service Department. As usual Steve, the advisor, was most helpful, efficient and professional.
Awesome service chris will help you get into your new car salesmen chris is amazing very helpful and knowledgeable and will go out of his way to make the deal
As usual , the service advisor and service department did a great job. Service was done quickly, and completed in a promised time.
Alan game me a great deal on a new BMW X3. Hope to work with him again
Amazing service, highly recommended. DeAndre was awesome.
Appreciate the excellent customer support i always receive from Steve K. in the service department. Always friendly, knowledgeable and detailed with his explanations. He is why i go to wide world. Thank you Steve!
Very helpful and friendly staff.
I make an appointment on that day and they did the job the same day. People working in that place are so nice. I am happy for there service.
Every aspect of our transaction was handled perfectly. Lamar Seward is a knowledgeable, patient salesperson who follows through - a trait not often found these days! After 20+ years of Mercedes ownership I’m now in my first BMW!
I bought a used vehicle, it was in lovely condition, there was no pressure, and they were flexible in their arrangements. The salesperson, Karl, was more than friendly and helpful. If you want a warranty, they have excellent, reliable, ones at good prices. This was my second purchase from them. Recommended.
Jerry the manager and Jason were amazing! They did everything they could to accommodate my price point and needs. A very pleasant experience!
This location is awesome! Great deals and great service department.
Service people are fantastic to deal with. They really take care of your vehicle!!!
Steve in the service department was helpful and communicated with me to explain the process needed to repair my car. They fixed my car in the time promised in a very professional manner.
Had yearly maintenance with only 3000 miles on odometer . Got loaner car 228i which was more fun to drive than my 330ix but far less luxurious. Got car inspected, yearly maintenance and car washed. Seamless and efficient. Would recommend.
Great service! Thank you
I've been a customer for 40 years. Enough said.
Barbara is a great representative of Wide World. Easy to work with, informative and patient. This is the 2nd BMW I've leased from Wide World and look forward to doing business with them again.
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