Customer Testimonials

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Google Dec 5, 2024

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Google Dec 5, 2024

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Google Dec 2, 2024

Quick turnaround on a punctured back left tire! They picked up and dropped off the car because I couldn’t make it with work, great service!

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Google Dec 2, 2024

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Google Dec 2, 2024

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Google Dec 2, 2024

Emmanuel, Ricardo and the rest of the crew were extremely helpful when I purchased my 2021 BMW 330i xDrive!

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Google Dec 2, 2024

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Google Dec 1, 2024

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Google Dec 1, 2024

Amazing customer service! Highly recommended!

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Google Nov 30, 2024

Rich was amazing very personable. Each time I brought the car over the last few days everything done in a timely manner. Everything was perfect

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Google Nov 28, 2024

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Google Nov 28, 2024

Barbara Diaz assisted me in purchasing my first BMW. Very easy to deal with and complete the transaction. She had great advice and the dealership is large and is full service.

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Google Nov 27, 2024

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Google Nov 27, 2024

One of the best experiences I’ve had in a very long time. From start to finish no BS, straight shooters, Kristian is fantastic. No hidden cost, accommodating, no pressure. If you want a BMW, this is your dealership.

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Google Nov 26, 2024

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Google Nov 26, 2024

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Google Nov 25, 2024

I misplaced my key remote and called bmw to figure out how to get another. I reached Allison in the service department and she was able to content my warranty company and order my remote. It came in the next day! Picking it up and programming the remote to my car took just minutes.

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Google Nov 24, 2024

Highly recommend. Professional and helpful ! Experience was easy as can be!

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Google Nov 24, 2024

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Google Nov 24, 2024

Great experience at this dealership, fast, friendly, and on point.

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Google Nov 24, 2024

Excellent friendly service from all…especially Stephen and Rich!

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Google Nov 23, 2024

I had the greatest experience buying my bmw from my sales guy Kenny who was so patient and amazing And the manager and staff were great

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Google Nov 22, 2024

Amazing Customer Service Rich helped me out and ensured I got a loaner car so I didn’t miss my big event. Appreciate the team’s willingness to come through.

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Google Nov 22, 2024

A Fantastic Experience at BMW Wide World! I had the pleasure of purchasing my X3 at BMW Wide World, and I couldn’t be happier with the entire experience! From start to finish, everything went smoothly and with great attention to my needs and preferences. A special thank you to my Client Advisor Kenney Bautista! He was always smiling, easy-going, and incredibly knowledgeable. Kenney made sure to take the time to understand exactly what I was looking for, and he helped me find the perfect car that suited my style and needs. His positive energy and friendly demeanor made the ...

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Google Nov 21, 2024

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Google Nov 20, 2024

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Google Nov 20, 2024

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Google Nov 19, 2024

Amazing Experience - Best Dealership! I must say, it was an outstanding experience from start to finish. The staff were incredibly professional, knowledgeable, and genuinely passionate about the brand, which made the entire process smooth and enjoyable. From the moment I walked in, I felt welcomed and well taken care of. The team took the time to understand my needs and helped. They were transparent, patient, and answered all my questions with confidence and clarity. It’s rare to find such exceptional customer service, and I truly appreciate the attention to detail and care that they put into making sure ...

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Google Nov 19, 2024

Repair appears to be done. Will know after a couple of days of use.

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Google Nov 16, 2024

Great service! I was taking my car into the city for years not knowing this gem was right here. James was great to work with, I was given a loaner car which was super convenient, and my car was ready within 24 hours. Thank you!

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Google Nov 13, 2024

Excellent place !!

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Google Nov 13, 2024

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Google Nov 12, 2024

The Service Advisor Steven was very professional and pleasant. Everyone made an effort to engage you and ensure that you were satisfied.

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Google Nov 12, 2024

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Google Nov 11, 2024

Wonderful and efficient visit!

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Google Nov 9, 2024

I can’t speak for anyone else, but this was hands down the best experience I’ve ever had purchasing a vehicle. Chris Cosme will do everything in his power to make your experience as smooth, and simple as possible. I would recommend looking to shop here.

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Google Nov 9, 2024

I think Barbara gives a lot of value to this dealership. I had a great experience with her, so different this woman, 5 star. She did not change the numbers at all and responded to all of my requests. I got my 2020 BMW X7 at the desired price.

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Google Nov 9, 2024

Great service and true to there word

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Google Nov 8, 2024

Service was excellent, they had a loaner waiting for me and it was an opportunity to drive an electric car for the first time.

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Google Nov 7, 2024

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Google Nov 6, 2024

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Google Nov 4, 2024

Had a wonderful experience.

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Google Nov 4, 2024

The technician was very thorough and the staff very helpful!

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Google Nov 3, 2024

Outstanding customer service. Ben Bautista is hands down the best sales advisor it has been my pleasure to know. Totally communicative and responsive to my questions and concerns. Hats off also to Martin Garcia in the finance office. Explained the whole transaction thoroughly and professionally. In addition, Allison Hull in the service department is extremely helpful and knowledgeable.

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Google Nov 3, 2024

I purchased my car today at Wide World BMW and I am so happy with the customer service I was provided with. Manny and Martin treated me like family! They were both very transparent. I highly recommend everyone go in and check them out!

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Google Nov 2, 2024

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Google Nov 1, 2024

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Google Nov 1, 2024

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Google Nov 1, 2024

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Google Nov 1, 2024

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Google Oct 31, 2024

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Google Oct 30, 2024

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Google Oct 29, 2024

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Google Oct 26, 2024

Always courteous. Always professional. I’ve always been very satisfied with their service department. They have taken great care of my 2015 x1 over the years. I’d never take it anywhere else.

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Google Oct 25, 2024

Great service and friendly people.

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Google Oct 24, 2024

My repair was done efficiently and on time.

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Google Oct 22, 2024

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Google Oct 21, 2024

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Google Oct 20, 2024

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Google Oct 20, 2024

Thank you for your service. Had a great experience hope to do business again in the future!!!

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Google Oct 20, 2024

Mark Schmidt is a great salesman. Very knowledgeable and friendly.

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Google Oct 20, 2024

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Google Oct 19, 2024

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Google Oct 18, 2024

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Google Oct 18, 2024

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Google Oct 18, 2024

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Google Oct 17, 2024

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Google Oct 17, 2024

Service was good but disappointed that BMW wants to charge me $6,700 to replace a complete transfer case when replacing the transfer motor assembly is all that is required. My 2010 528i is only worth about $5,000.

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Google Oct 17, 2024

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Google Oct 17, 2024

Great customer service - really appreciated the first-class treatment!

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Google Oct 16, 2024

Steven is the best service person

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Google Oct 16, 2024

Excellent service and customer support. Recently bought my vehicle and all questions were answered. The paperwork was all ready for me when arrived. I thank you sales and finance group for all your help.

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Google Oct 15, 2024

Excellent service at World Wide BMW. Very courteous, outstanding customer service from the service associate. Thank you for your excellent service.

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Google Oct 13, 2024

This dealership really impressed me! Leticia was an awesome salesperson….from start to finish! I would highly recommend them to anyone. The two hour drive was worth it!

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Google Oct 13, 2024

Experience was nothing short but excellent answered all my questions and service was done in perfect timing!

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Google Oct 12, 2024

Purchase my truck @wide world BMW 2014 and all my services are done here best purchase ever and the staff are amazing Steve is amazing he as been my service advisor since 2014 alway pleasant and ready to help wouldn’t change this shop last but not least Maria is the best when it comes to my loaner car all . All over I recommend wide world BMW

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Google Oct 12, 2024

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Google Oct 11, 2024

Professional, helpful, and trying to save me money- i cant say enough good things about my experience with Allison. I came in without an appt and she managed to get me seen quickly. She was friendly and knowledgeable and exactly the kind of person you want to be talking to. Wonderful experience all around!

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Google Oct 10, 2024

Very efficient and friendly.

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Google Oct 10, 2024

Elated to say my experience at World Wide BMW has been more than satisfactory. I felt catered to and assisted and the most efficient way of customer service delivery. Steven made my day and contacted me along with the technicians every step of way during my service process. They have made a guaranteed loyalist for all future BMW endeavors to come.

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Google Oct 9, 2024

This is my fifth car with Wide World BMW and I could not be happier with the service and the dealership. Ben Bautista has sold me every one of my cars. He is a dynamic professional and has always gone above and beyond.In highly recommend World Wide BMW!!!

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Google Oct 8, 2024

Great service and customer support. Thank you, Kenny!

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Google Oct 7, 2024

Will got this deal done incredibly quickly and efficiently. Delivering the vehicle to my home was a much appreciated touch

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Google Oct 7, 2024

Paul and the crew were great and informed me step by step on the work and overall check of my vehicle.

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Google Oct 7, 2024

Just purchased my second car from Wide World BMW. Excellent service and friendly staff. Manny was very helpful and made the experience easy and seamless. I’d recommend this location to anyone shopping for a vehicle.

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Google Oct 7, 2024

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Google Oct 6, 2024

It was an amazing experience working with Leticia Perez she did an amazing Job. She was outstanding sales person honest truth-worthy!

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Google Oct 6, 2024

Couldn’t say enough about this dealership, wonderful, awesome experience. Highly recommend you go there if you are in the market for a new or used Car.

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Google Oct 5, 2024

Great team, great service experience!

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Google Oct 4, 2024

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Google Oct 3, 2024

Very friendly and professional service from the entire team .

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Google Oct 3, 2024

I recently had my car serviced at BMW of Nanuet and as usual, I had an awesome customer service experience. Everyone is friendly but it's my service adviser Steve that keeps me coming back. He ensures that I'm well informed throughout the appointment and calls before completing any repairs. So the next time you need assistance ask for Steve.

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Google Oct 2, 2024

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Google Oct 2, 2024

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Google Oct 1, 2024

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Google Oct 1, 2024

Great service

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Google Oct 1, 2024

If you're looking for a professional, responsive, and incredibly helpful BMW client advisor, Matt Poterbin is the one to see. I originally inquired about an X3 through TrueCar, but unfortunately, it was no longer available. I figured my search had come to an end, but Matt went the extra mile and found me another X3 with the exact specifications I wanted. Thanks to his dedication, I chose to purchase from this dealership instead of my local BMW dealer. When I picked up the vehicle, Matt took the time to thoroughly explain all the new features, ensuring we were completely ...

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Google Oct 1, 2024

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Google Sep 29, 2024

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DealerRater Oct 5, 2023

From the moment I contacted Andre to lease my new IX, the process was seamless and informative. He went above and beyond to make sure I got exactly what I wanted, at a fair price. While he does remind me of E.Honda from the street fighter video game, thats where the similarities end. He was a gentle and intelligent manager, and he will be my BMW contact for a very long time. Give this man a raise!

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